Hear what people are saying about us!
“I want to take a moment to share with the readers my experience in getting hearing aids and with TLC. Lengthy review but I promise it is useful. I went to a mid-size hearing aid company – Hearing Solutions and they told me the only way to determine the amount my insurance will cover was to order the aids. I express I was not ready to commit and they assured me this would not be a problem. When the aids came in I declined them due to the cost. The company said that was not a problem. The end right? No!! A year and a half later I contacted BCBS to check my benefits and they said I purchased hearing aids 18 months ago through Hearing Solutions. The check was issued and cashed said BCBS. I called the company and got a MAJOR runaround and weeks later they sent BCBS a check. No apology or explanation. I then went to a larger company in Annapolis associated with AUDIGY. Was pressured to get the STARKEY brand and order them that day. I wanted OTICON and they gave me a quote. All this bundling and extras twirled my head. Did not order and week later went to TLC. What a difference in approach and explanation of hearing aids. I felt very confident TLC was an honest company. To support that impression, Dr. Taylor’s quote was several HUNDREDS lower than that of the Annapolis Company. Dr. Taylor was so professional and took the time I needed to know all my options. No pressure at all. Ordered OTICONS and I LOVE THEM. These aids are life changing. I know TLC will support me through this transition period and beyond. Take Away… I feel the larger Audiological companies pressure their staff to sell and to sell a specific company (rebates) and don’t let a sale walk out the door without a contract. Advise – Take your time, research on line and shop around (could save you hundreds). Or just go to TLC!”
-Female, Baltimore, Age 60